Using the website
You may use this website for lawful, personal purposes: to learn about LomLom, our space and treatments, and to contact us about a visit. Information on the website is general information and may be updated, corrected, or unavailable without notice. Do not interfere with the website, attempt unauthorised access, introduce malicious code, scrape personal information, or use the website to mislead, harass, or harm another person.
Enquiries and appointments
A message or booking enquiry is a request, not a confirmed appointment, until LomLom replies and confirms the details through a direct communication channel. Please provide accurate contact information and tell us your preferred treatment, date, time, and any accessibility needs you want us to consider. Availability, treatment descriptions, prices, opening hours, and therapist assignment may change. We will communicate the agreed details as clearly as reasonably possible before your visit.
Cancellation and late arrival
If you need to cancel or change an appointment, please contact LomLom as early as possible using the contact details provided with your confirmation. Any notice period, cancellation charge, deposit arrangement, or no-show consequence must be explained and agreed through the appointment communication; this draft does not itself set a deposit or fee. Arriving late may shorten the session so that the next guest can be served on time. If a late arrival means the agreed treatment cannot reasonably be provided, we will discuss the available options. Please ask us to confirm the current cancellation policy when arranging your appointment.
Health information and safety
Before a session, tell your therapist about relevant allergies, pregnancy, injuries, recent procedures, medication concerns, skin sensitivities, or other circumstances that could affect comfort or safety. Do not share sensitive health information through a general website message unless we specifically ask for it through an appropriate channel. Our treatments are for relaxation and general wellbeing. They are not medical diagnosis, medical treatment, or a substitute for advice from a qualified healthcare professional. Stop a treatment and tell your therapist if you feel unwell or uncomfortable; seek medical care for a medical concern.
Respectful conduct
Guests and staff must be treated with dignity. Violence, threats, harassment, discrimination, sexual conduct, intoxication that creates a safety concern, theft, and other unlawful or disruptive conduct are prohibited. LomLom may pause or end a visit where necessary to protect people, property, or a calm treatment environment.
Intellectual property
The LomLom name, visual identity, text, photographs, illustrations, and other website content belong to LomLom or the relevant rights holder. You may view and share a link for personal, non-commercial purposes, but you may not copy, adapt, sell, or republish content without written permission.
Responsibility and liability
We take reasonable care in operating the website and providing services, but the website is supplied on an availability basis and we cannot promise that every page will always be uninterrupted or error-free. Nothing in these terms excludes a responsibility that cannot lawfully be excluded under Thai law. To the extent permitted by law, LomLom is not responsible for indirect loss arising from a website interruption, information you choose to provide incorrectly, or circumstances outside our reasonable control. These terms do not limit liability for fraud, intentional wrongdoing, or personal injury caused by negligence where the law does not permit that limitation.
Changes and governing law
We may update these terms when our website, services, or legal obligations change. The latest version and its last-updated date will be shown on this page. If an important change affects an appointment already confirmed, we will communicate it directly where reasonably possible. These terms are intended to be governed by the laws of Thailand. Any dispute will be handled by the courts with jurisdiction under applicable Thai law, subject to any mandatory consumer protections.
Contact us
For questions about a visit, these terms, accessibility, or a confirmed appointment, contact LomLom using the details below.
Contact: 065-719-7771 · lomlom.bkk@gmail.com